PRIVACY POLICY

1. Overview

This Privacy Policy explains how Himalayan Agro Green ("we", "us", "our") collects, uses, and shares your personal information when you visit this Site or place an order. Himalayan Agro Green Pvt. Ltd. is under the management of Mushroom Seed Nepal and Research Center Pvt. Ltd. (mushroomnepal.com), and information may be shared between the two for order fulfillment, marketing, and business operations as described below.

2. Information We Collect

When you place an order or contact us, we may collect:

• Order information: Name, phone number, email, delivery address, and order details
• Payment information: Processed by different payment gateways (e.g., fonepay, eSewa); we do not store your bank or wallet credentials
• Technical/usage data: browser type, device information, approximate location (via IP), and pages visited, collected automatically through standard hosting or analytics tools

3. How We Use Your Information

We use your information to:

• Process and deliver your order
• Communicate with you about your order or inquiries
• Improve our Site and product offerings
• Send you marketing or promotional updates, where you've consented (you can opt out anytime)

4. Sharing with Our Management Company

Because Himalayan Agro Green is under the management of Mushroom Seed Nepal Pvt Ltd., we may share your order and contact information between the two businesses for fulfillment, customer support, and marketing purposes. We do not sell your information to unrelated third parties.

5. Other Disclosures

We may also share information with:

• Payment processors, to complete transactions
• Delivery/courier partners, to fulfill your order
• Service providers who support our Site (e.g., hosting, analytics)
• Authorities, where required by law

6. Data Retention and Security

We retain order and contact information as long as needed to fulfill orders, meet legal obligations, or resolve disputes. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.

7. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications.

8. Changes to This Policy

We may update this Privacy Policy as our Site or services evolve. Updates will be posted here with a revised "Last updated" date.

9. Contact

Questions about this Privacy Policy or your information can be sent via the contact details on this Site.